Screenshots of Error Messages
Dear Forum Participants,
A small request to all of you.
While performing the testing of the new BCH platform, if you encounter any errors and see error messages on your screen, we would appreciate if you could take screenshots of the errors and send them to us. Please also describe the the steps you have followed. This will help use debug and resolve issues.
For guidance on what to test, please see my message on the forum entitled "Simple Test Assignment".
Thank you and kind regards,
Anastasia (on behalf of the IT team)
posted on 2020-03-23 18:03 UTC by Ms. Anastasia Beliaeva, Secretariat of the Convention on Biological Diversity
We seem to have problems in the testing (maybe because of a lock icon in SUBMIT tab?). I could take screenshots, but that would mean several of them. Are the screenshots shared with everybody? Just that if they are shared by e-mail, the files may take become quite big, which usually makes people rather unhappy.
With kind regards,
posted on 2020-03-24 06:29 UTC by Dr. Kirsi Törmäkangas, Finland
Dear Anastasia, I seem to have the same problem as Kirsi Törmäkangas. Here a snapshot.
Let me know how to proceed.
All the best,
posted on 2020-03-24 10:45 UTC by Dr. Marja Ruohonen-Lehto, Finland
Dear Ms. Ms. Törmäkangas,
Yes, the screenshots are shared if you reply to the forum.
You can send them tome directly to me: firstname.lastname@example.org
Please note that the e-mail you should use to log in as a BCH FP is email@example.com
. That is your registered e-mail in our records. If you would like to change that, let me know.
posted on 2020-03-24 15:07 UTC by Ms. Anastasia Beliaeva, Secretariat of the Convention on Biological Diversity
Dear Ms. Ruohonen-Lehto,
You seem to have been able to log in. Please send me more details directly to firstname.lastname@example.org
posted on 2020-03-24 15:10 UTC by Ms. Anastasia Beliaeva, Secretariat of the Convention on Biological Diversity
The New Platform worked very well for us when we submitted the new CNA. new data is founded fine for us.
posted on 2020-03-24 17:03 UTC by Mrs. Sandagdorj Bayarkhuu, Mongolia
Everything works well. I have successfully done an exercise by using Google Chrome Browser (Windows 10).
I also have tried Internet Explorer Browser, but it doesn`t work on the stage of data saving. I think it is old one. Last time I didn`t noticed that Internet Explorer opened by default when clicking on the link and I also had problems with data saving and correction.
So, now will use Google Chrom. It`s really works.
posted on 2020-04-02 11:37 UTC by Dr. Galina Mozgova, Belarus